The Marks of a Quality Hotel

When looking for a hotel, there are many factors to consider. In an earlier blog post, we posed the question, “What do you look for in a hotel?” In this regard, the question might be somewhat subjective. Each guest will have certain things that are important to him or her that may differ from one person to another. Still, we did discuss some things that are fairly universal in their importance.

Though similar, this blog post aims to take a more objective approach to defining what makes a quality hotel. We’ll look at several factors that communicate quality to the hotel guests, and are universal no matter what type of hotel it is, where it is located, and what it’s purpose is. Whether it’s a business-traveler-friendly hotel or a resort vacation hotel, these things will be evident at all quality hotels.


How clean a hotel is communicates so much about the overall philosophy of the hotel staff and ownership. A clean, well-maintained hotel indicates that staff pays attention to details, takes pride in their hotel, and cares about the impression they make on their guests. If the hotel is clean, you can almost be certain that the other details will be on point as well.


A friendly, professional, and helpful staff also speaks volumes about the quality of a hotel. Staff that is genuinely invested in their job will do everything they can to make your stay as perfect as possible. If something out of your control arises during your stay, a committed staff will help you resolve it with as little inconvenience to you as possible. Conversely, an apathetic, unhelpful staff probably doesn’t care much about whether or not your stay is a positive experience or whether or not you face any undue inconvenience.


What are other people saying about their stay, and how many people are saying it? Look for a hotel website to promote its ratings and reviews. While every hotel will inevitably have the occasional negative or neutral review, look for overall favorable ratings. If enough people are saying they had a positive experience, chances are very high that you will too.

At Baymont Inn & Suites in Mequon, we’ve not only identified these things as important to what we do, we actively work hard to fulfill these measures of a quality hotel. Book a room with us today. We don’t think you’ll disagree.